Shipping policy
Shipping Policy
Destinations
We ship to the United States and Canada.
Shipping cost
FREE shipping on all orders, no minimum purchase. Shipping is already included in the product price.
Delivery times
- Order processing: 1–3 business days.
- Transit: 8–16 business days to the United States and Canada.
Estimated total time: 9–19 business days from the date of purchase. Delivery times may be longer during peak seasons (Black Friday, holidays) or due to circumstances beyond our control (customs, weather, carriers).
Order tracking
Once your order ships you will receive an email with a tracking number so you can follow it in real time. If you haven't received it within 5 business days, please contact us.
Incorrect address or undelivered order
Please double-check your address before confirming your purchase. If a package is returned because of an incorrect or incomplete address provided by the customer, we can reship it once the address is corrected (a reshipping fee may apply).
Lost or damaged packages
If your order does not arrive within 30 business days of shipment, or arrives damaged, contact us at adnelsirleyjesus@gmail.com and we will send a replacement or issue a full refund.
Customs and duties (Canada)
Most orders arrive without additional charges. In rare cases, local customs may apply duties or taxes, which are the responsibility of the customer.
Questions?
Email us at adnelsirleyjesus@gmail.com — we reply within 24–48 hours.