Terms of service

Terms of Service

By accessing and purchasing from Nuvora ("the store", "we", "us") you agree to the following terms. Please read them carefully.

1. General information

Nuvora is an online store operated from Fort Worth, Texas, United States, specializing in sleep and cervical wellness products. We sell and ship to the United States and Canada.

2. Products and pricing

All prices are shown in US dollars (USD) and include shipping. Applicable taxes are calculated at checkout based on the delivery address. We reserve the right to change prices, descriptions or availability without prior notice. Product images are for illustration purposes; actual colors may vary slightly.

3. Orders and payment

By placing an order you confirm that the information provided is accurate and complete. We accept the payment methods displayed at checkout, processed securely by certified payment providers. We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors or lack of availability, in which case the full amount will be refunded.

4. Shipping

Orders are processed within 1–3 business days and delivered within 8–16 business days. See our Shipping Policy for full details. We are not responsible for delays caused by carriers, customs or incorrect addresses provided by the customer.

5. Returns and refunds

You have 30 days from delivery to request a return or refund under the conditions described in our Return & Refund Policy.

6. Product use

Our products are wellness accessories, not medical devices, and do not replace professional medical advice. If you have a medical condition, are pregnant or have recent injuries, consult your doctor before use. Always follow the instructions included with each product.

7. Intellectual property

All content on this site (texts, images, logos, designs) is the property of Nuvora or its licensors and may not be reproduced without written permission.

8. Limitation of liability

To the fullest extent permitted by law, Nuvora shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy.

10. Governing law and changes

These terms are governed by the laws of the State of Texas, United States. We may update these terms at any time; the version published on this site at the time of your purchase applies. For any questions, contact us at adnelsirleyjesus@gmail.com.